Firstly… certification of compliance with the IQS MED requirements
Every year the economy in the field of medical tourism recorded a constant increase in sales growth. There is an increasing popularity in health centres and medical institutions, operating according to European standards and which are able to demonstrate their quality by quality labels like the IQS MED.
This concerns specifically to eastern European countries, such as Poland, Hungary and the Czech Republic. The interested parties wish to know which healthcare and medical centres are safe in terms of infections, as well as whether they have proper personnel and can offer high quality medical services.
The growing interest of patients’ funds, insurance companies and individuals focuses on:
Areas include – general surgery, cardiac surgery, vascular surgery, trauma surgery, orthopaedics, chest surgery, abdominal surgery, paediatric surgery, and gynaecology.
The main assessment criteria include: location and availability, legal regulations, specialization, infrastructure, resources, organization and management, provision of medical services, communication and information, safety, methods of minimising infection risks, customer satisfaction surveys, risk management, level of services provided, and certificates held.
IQS MED puts special emphasis on ensuring the safety of the patients, with special consideration for the maximum safety of treatment concerning epidemiological factors.
The IQS MED “Top European Medical Services” certificate provides information for patients’ funds and individuals about which hospitals render services at the highest levels of quality and safety.
Areas include – dentistry with prosthesis and implantology; cosmetic medicine; orthopaedics; ophthalmology; and internal medicine.
The main assessment criteria include: location and availability, legal requirements, customer service, specialization, infrastructure, resources, management, communication and information, patient/office staff, safety, methods of minimising infection risks, customer satisfaction surveys, and the level of services provided.
IQS MED puts special emphasis on ensuring the highest level of patient safety with extensive measures aimed at minimising infection risks.
The IQS MED “High Quality Medical Services” certificate provides information for patients’ funds and individuals about which doctor’s rooms render services at the highest level of quality and safety.
Areas include – general and vascular surgery, trauma surgery, orthopaedics, chest surgery, abdominal surgery, plastic and cosmetic surgery, paediatric surgery, diagnostics.
There is a growing interest in rehabilitation treatment services among individual patients and patients’ funds.
The main assessment criteria include: location and availability, legal requirements, specialization, infrastructure, resources, quality and environmental management, process implementation, risk management, communication and information, patient care, safety, customer satisfaction surveys, and the level of services provided.
IQS MED puts special emphasis on ensuring the safety of the patients, with special consideration for the maximum safety of treatment in terms of epidemiology. Staff competences play an overarching role in this respect.
The IQS MED “High Quality Medical Services” certificate provides information for patients’ funds and individuals about which medical centres render services at the highest level of quality and safety.
A decision on putting our beloved ones in a retirement home is extremely difficult to make.
The issue of how to find and select the best facility has to be considered to this end.
Far-reaching transparency of the services rendered appears the most important for both residents and customers.
The main assessment criteria include: location and availability, legal requirements, equipment and services offered, infrastructure, rooms/dwelling, areas of medical and nursing care, hygiene, staff and competences, food and board, social services and day organisation, quality and environmental management, information and communication, customer satisfaction, safety, and complaints management.
IQS MED puts special emphasis on infrastructure, customer satisfaction and safety.
The IQS MED “High Quality Care Services” certificate provides customers with information on which are the best and most trustworthy retirement homes.
The IQS MED certificate makes it easier for patients’ funds, travel agencies and individuals to make booking-related decisions.
The main assessment criteria include: location and accessibility, permits and legal requirements, hotel and infrastructure, consultancy and diagnostics, medical services, treatment and rehabilitation procedures, medicinal products, equipment and installations, the wellness & spa area, catering, cleanliness, hygiene and disinfection, resources, quality and environmental management, safety, information and communication, customer service, customer satisfaction, patient’s free time organisation, and the quality of services.
IQS MED puts special emphasis on customer service and safety, and on staff competences.
The IQS MED “Top European Medical Services” certificate provides information for patients’ funds and individuals about which organisations render services at the highest level of quality and safety.
In many cases, patients’ funds, travel agencies and individuals expect that an organisation offering MedSpa&Wellness services holds an international quality mark, such as IQS MED.
The main assessment criteria include: location and accessibility, permits and legal requirements, hotel and infrastructure, wellness & spa area, consultancy, treatments, products and equipment, catering, cleanliness, hygiene and disinfection, resources, staff and competences, quality and environmental management, information and communication, safety, customer service, customer satisfaction, and complaints management.
The IQS MED “Top European MedSpa&Wellness” certificate is likely to give rise to a large number of contacts and joint marketing activities in international markets.
The most important benefits from certification in the IQS MED program
- It positions an entity among the best and the most reliable medical services providers in the European market.
- It presents the organization as being able to provide its customers with high, European levels of services.
- It builds competitive advantage.
- It helps to reach many potential customers seeking specialised medical services of certified quality. On the basis of the contracts and agreements concluded with IQS CERT EZIG, patients’ funds have full access to reports on the certification and supervision audits. The certified organization is included in the group of qualified healthcare service providers. The certificate is also recommended for the members of a given patients’ fund and/or insurers.
- Information for individual recipients inside and outside the EU. Publishing the certified organisation on iqs-med.com allows inquiries to be made about what it offers as well as on-line bookings. The interested parties can find the necessary information about the services, resources and infrastructure offered.
- Information in popular trade literature, as well as social and cultural magazines.
- Information via IQS CERT EZIG partners under their business activity conducted inside and outside the EU.
- Presentation of the IQS CERT marks and certified entities at international fairs and trade conferences by IQS CERT EZIG.
- An opportunity to engage in cooperation with a network of partners, with a view to exchanging experiences with other international organisations in the field of healthcare.
- IQS CERT EZIG enables conducting far-reaching cooperation between the certified entity and other trade organizations, hospitals, clinics and other facilities in Germany, the Netherlands, Switzerland and Austria.
